Next day delivery Monday – Thursday, for orders received before 1.00pm. Friday orders, received before 1.00pm will be delivered the following Monday. Or thereafter, the following Tuesday.”
Returns are to be paid for by the recipient unless goods are faulty.
The price of the Products shall be the price quoted on the Site (which we can change in the case of an error). Payment details must be provided by you on the date that we accept your order.
In respect of Goods only: the delivery of Goods shall be subject to payment by you of the delivery charges specified on the Site which may be changed by us at our discretion.
You confirm that you have given us the correct billing address of your credit/debit card and, in respect of Goods and if different to the billing address, that you have also notified us of the correct delivery address.
All Goods are delivered depending on size/weight either by DHL / UK Mail or by private courier delivery being Monday to Friday. To ensure that you have received your Goods, the private courier will request a signature for proof of delivery, therefore please select a delivery address most convenient to you.
Please note that delivery charges may vary according to goods purchased or type of delivery service (eg. express or overseas) required.
All prices displayed on goods include VAT (where applicable). Delivery to all UK mainland addresses.
The following relate only to Goods:
Subject as set out below, the Goods are sold with the benefit of and subject to the terms applicable to such warranty as is given by the manufacturer of the Goods.
There shall be no liability under any such warranty or guarantee if the total price for the Goods has not been paid by the due date for payment.
If a valid warranty claim is made within 30 days of purchase of new Goods we will satisfy in full our liability to you by either replacing the Goods free of charge; or refunding to you the price you paid for the Goods if the exact same item is not in stock.
Where you are dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulations) your statutory rights are not affected by these Purchase Terms ie. if the Goods are faulty or not what you ordered, in this case please provide a full description of the fault and return the defective item in it’s original box (if any), and return to BLINDSINABOX, Blindsinabox Ltd, C/O Ceewhy Logistics Ltd, Unit 3 Crown Yard, Burwash Road, Heathfield E Sussex TN21 8QZ
with all receipts, warranties, licences, instructions and accessories.
The provisions in this Clause 5 relate only to Goods:
If you return Goods to us within 30 days from the purchase date of such Goods in perfect condition and, with the original packaging and original invoice/receipt, then we will give you a full refund. The refund will be in the form of the original method of payment. However, you will be responsible for the cost of returning the Goods to us. Please send the Goods to BLINDSINABOX,
Blindsinabox Ltd, C/O Ceewhy Logistics Ltd, Unit 3 Crown Yard, Burwash Road, Heathfield
E Sussex TN21 8QZ
This does not apply to personalised products. Once in production, these goods cannot be cancelled. The goods can only be returned if there is a fault in the product
We are fully compliant with the Consumer Protection (Distance Selling) Act, which provides for a 30 day ‘cooling off’ period after an order is placed, during which time goods may be cancelled or returned (as long as they are unused and in their original packaging). This does not apply to personalised products. Once in production, these goods cannot be cancelled. The goods can only be returned if there is a fault in the product
Please also note that our returns policy does not affect your statutory rights as costumer, ie. if the gifts are faulty or not what you ordered. In this case please provide a full description of the fault and return the defective item in its original box (if any) to the address above with all receipts, warranties, licences, manuals and accessories. In these circumstances we will pay for the reasonable delivery of the goods.
If you have a question about a delivery or return which isn’t answered on this page, please get in touch for further assistance.
